Volunteer to Support Survivors

Volunteer for the Web-based Online Hotline

The National Sexual Assault Online Hotline, operated by RAINN, provides live, secure, anonymous crisis support to the growing number of people who prefer communicating online through a simple instant message format, giving those affected by sexual assault a safe place to receive support.

As a trained volunteer you:

  • Undergo a thorough screening process. See Training Process and Application below for more information.
  • Interact with experts in the field and an array of staff members.
  • Provide much-needed support to victims of sexual assault and their loved ones.

Volunteer program and expectations

To ensure this is the right volunteer program for you, the following are the expectations and responsibilities of an online hotline volunteer:

  • Must pass a criminal background check provided by RAINN at no-cost to you.
  • Required to volunteer a minimum of 10 hours of direct service on the Online Hotline each month.
  • Volunteers can expect to dedicate an additional 2 hours a month to volunteering for things such as monthly volunteer meetings and correspondence.
  • Commit to at least 18 months of volunteer service.
  • Adhere to and practice RAINN policies.
  • Work from the comfort of your own home.

Training Process and Application

Individuals who are interested in our volunteer program can expect to go through the following application and trainings steps:

  • Submit a complete application.
  • Complete and pass a 20-hour online training.
  • Attend and participate at a two-day in-person training.
    • Applicants will need to register for in-person training after completing and passing online training.
    • Applicants will also need to attend a three-hour debriefing session after the two-day training.
  • This is done through an online meeting.
  • Have supervised session with a licensed supervisor for final approval of volunteer status.

Upcoming training sessions:

  • New York, New York – December 9, 10, and 19. Applications will close November 10.
  • Training on the December 9 and 10 will be in-person. Training on December 19 will be done online.
  • Additional nationwide trainings will be posted once finalized. We will accept applications for these trainings once posted.

The National Sexual Assault Program Manager and the National Sexual Assault Program Coordinator will supervise this position.

You can apply here for the online hotline volunteer program. Incomplete applications will not be considered. Please no phone calls.

Volunteer in Your Community

Local sexual assault service providers answer calls placed to the National Sexual Assault Hotline 24/7, and offer critical support to survivors, their loved ones, and their communities. These local providers are often looking for volunteer staff to perform a range of functions from administrative support to community service organizing to answering hotline calls. Search for opportunities in your area.