Volunteer with RAINN

Volunteer for the Web-based Online Hotline

The National Sexual Assault Online Hotline, operated by RAINN, provides live, secure, anonymous crisis support to the growing number of people who prefer communicating online through a simple instant message format, giving those affected by sexual assault a safe place to receive support.

As a trained volunteer you:

  • Provide much-needed support to victims of sexual assault and their loved ones
  • Receive extensive crisis-intervention training
  • Interact with experts in the field, an array of staff members and other volunteers across the country
  • Work from the comfort of your own home

Upcoming training sessions:

  • Washington, DC - August 24, 25 and September 22.
    • August 24 and 25 trainings will be in-person in Washington, DC
    • September 22 will be a remote half-day debrief
    • Applications close on August 8

Trainees must attend all three training dates.

See Training Process and Applicaiton below for more details

Volunteer program and expectations

To ensure this is the right volunteer program for you, the following are the expectations and responsibilities of an online hotline volunteer:

  • Be at least 18 years old or older.
  • Must pass a criminal background check provided by RAINN at no-cost to you.
  • Required to volunteer a minimum of 10 hours of direct service on the Online Hotline each month.
  • Commit to at least 18 months of volunteer service.
  • Adhere to and practice RAINN policies.
  • Work from the comfort of your own home.

Training process and application

Individuals who are interested in our volunteer program can expect to go through the following application and trainings steps:

  • Submit a complete application.
  • Complete and pass a 20-hour online training.
  • Attend and participate at a two-day in-person training.
    • Applicants will need to register for in-person training after completing and passing online training.
    • Applicants will also need to attend a three-hour debriefing session after the two-day training. This is done through an online meeting.
  • Access to the online and in-person training is free of charge. Trainees are responsible for securing their own transportation and lodging for the in-person training.
  • Have supervised session with a licensed supervisor for final approval of volunteer status.

You can apply here for the online hotline volunteer program. Incomplete applications will not be considered. Please no phone calls.

The National Sexual Assault Hotline volunteer program manager will supervise this position. 

If you are unable to attend the training dates above but would like to remain informed about future training opportunities, please fill out the form below.





Volunteer in Your Community


Local sexual assault service providers answer calls placed to the National Sexual Assault Hotline 24/7, and offer critical support to survivors, their loved ones, and their communities. These local providers are often looking for volunteer staff to perform a range of functions from administrative support to community service organizing to answering hotline calls. Search for opportunities in your area.