DoD Safe Helpline

DoD Safe Helpline

DoD Safe Helpline provides a way for DoD community members affected by sexual assault to get help. These services are provided by RAINN through a contract with the DoD Sexual Assault Prevention and Response Office (SAPRO).

What is DoD Safe Helpline?
DoD Safe Helpline is a crisis support service specially designed to provide live, one-on-one support to sexual assault survivors and their loved ones within the DoD community. All helpline services are confidential, anonymous, secure, and available worldwide, providing survivors with the help they need, anytime, anywhere.

Safe Helpline staff members have been trained to answer questions relating to military specific topics such as Restricted and Unrestricted Reporting and how to connect with relevant military resources, such as an installation or base’s Sexual Assault Response Coordinator (SARC), should those services be requested.

Get Help
There are five easy ways to get help from DoD Safe Helpline:

  • Telephone Helpline
    Safe Helpline provides live, confidential help over the phone — just
    call 877-995-5247. The phone number is the same in the U.S. and worldwide via DSN.
  • Online Helpline
    Safe Helpline provides live, confidential, one-on-one help through a secure instant-messaging platform at The website also contains vital information about recovering from and reporting a sexual assault.
  • Safe HelpRoom: Chat with Peers
    Safe HelpRoom is a place for survivors to chat with and support each other online. The HelpRoom is safe, moderated, and open 24/7. Chat now at
  • Self-Care App
    The DoD Safe Helpline app allows survivors to create a customized self-care plan and access recommended exercises. Self-care plans and exercises can be accessed anytime, even without an Internet connection. You can also use the app to call Safe Helpline for free no matter where you’re stationed. The app is available on any iOS or Android device for free.
  • Info by Text
    Text your zip code or installation/base name to 55-247 (in the U.S.) or
    202-470-5546 (outside the U.S.), and we will quickly text you back with contact information for the nearest civilian or DoD sexual assault service provider. Message and data rates may apply.

Materials Request
Visit to request Safe Helpline print materials and download the communition toolkit and presentation for free.

Safe Helpline services are provided by RAINN through a contract with the Department of Defense’s (DoD) Sexual Assault Prevention and Response Office (SAPRO), however all personally identifying information remains confidential. RAINN will not share names or any other personally identifying information with any entity within DoD.

National Sexual Assault Hotline | 1.800.656.HOPE(4673) | Free. Confidential. 24/7.

© RAINN 2009 | 1220 L Street NW, Suite 505, Washington, DC 20005 | 202-544-1034 |
1.800.656.HOPE(4673) | CFC#10488 | Privacy Policy | Federal Funding Disclaimer